777kaya Privacy Policy: How We Handle Your Information
At 777kaya, we collect only what your account needs to work — login details, transaction records and device information used to keep your session secure. What we do with that data, and what choices you have over it, is set out in full below. Access to our platform depends on your local law and eligible regions.
Account data handled with care
Rocket and Upay transaction records kept on file
Your rights clearly stated
Contact route always available
POLICY POSTURE
What This Policy Covers and Why It Exists
This policy describes the categories of information 777kaya collects when you create an account, deposit through a local payment method such as Rocket or Upay, or browse the lobby on a mobile device. We collect information in three main ways: directly from you when you fill in account fields, automatically from your device and browser session, and from payment processors when a Rocket or Upay transaction is confirmed. We do not sell your personal information to third parties. We store account records for as long as your account remains active and for a reasonable period after closure, in line with our operational requirements. Payment transaction logs — including references tied to Rocket or Upay deposits — are kept as part of normal financial record-keeping. If you access the platform from Bangladesh, whether this policy and its obligations apply to you depends on local law and the eligible regions we serve at the time of your visit. We update this policy when our data practices change, and the current version is always the one on this page. Checking back here after any account action is the straightforward way to stay current.
Rocket
Upay
Account wallet
Mobile access
Transaction records
POLICY SCOPE
Where This Policy Applies Across 777kaya
Not every part of your interaction with 777kaya falls under the same data rules. This section outlines what sits inside this policy and what sits outside it, so you know exactly which activities this document covers.
Account Access
Any action you take after logging in — browsing the lobby, adjusting your account settings, reviewing your wallet balance — falls inside this policy. We record session data tied to your account for security and service purposes.
Transactions
Deposits and withdrawals processed through Rocket, Upay or any other payment method linked to your account are covered here. We keep transaction references as part of our standard financial records.
Site Content
Games from studios such as Habanero, Spadegaming, JDB and Microgaming are hosted on our platform. Your game session data — rounds played, session duration — is collected under this policy, not under any studio's separate terms.
Third-Party Services
Links that take you off 777kaya — payment gateway pages, external verification services — are outside the scope of this policy once you leave our domain. We cannot control how those third parties handle your data.
YOUR CHOICES
Practical Steps You Can Take Under This Policy
You have several practical options when it comes to the data we hold. First, you can review the information tied to your account at any time by opening your account settings page — the fields shown there reflect what we have on record for you. If something looks wrong, the correction path is straightforward: update the relevant field directly in account settings or send a query through our support contact. Second, if you want to ask a question about how a specific data category is used — for instance, how your Rocket or Upay transaction history is stored — our support route is the right place to send that. You will find the contact details in the Support section below. Third, if you believe data held about you is incorrect or no longer needed, you can request a review. We will look at the request and respond through the same channel you used to contact us. Eligibility for certain data rights may depend on your local law and the region from which you access our platform.
Review Your Records
Open your account settings page to see the information we hold. Login details, wallet records and contact data are all visible there.
Correct Account Details
Edit your details directly in account settings for straightforward changes. For fields you cannot edit yourself, reach out through our support channel.
Raise a Data Question
If you want to know how a specific piece of your data — such as a Rocket deposit reference — is stored or used, send the question through our support contact route.
Request a Data Review
If you think we hold data that is incorrect or no longer relevant to your account, submit a review request. We respond through the channel you used to reach us.
CONTACT ROUTES
How to Reach Us About This Policy
For any question tied to this privacy policy — a data correction, a question about your transaction records or a request to review what we hold — use the contact routes below. We only list channels that are published on the site. Do not share your full payment details in an initial message; our team will ask for the verification steps needed once they receive your query.
Live Chat
Open the live chat widget from any page inside your signed-in account. Use this for straightforward questions about your account data or to start a data review request.
Email Support
Send detailed privacy queries — including requests about stored transaction records or data corrections — to the support email address published in the site footer.
Account Help Centre
The Help Centre inside your account area holds published answers for common privacy questions. Check there first before opening a new support query.
DATA HANDLING
How 777kaya Manages Data and Account Security
We take a limited-collection approach — we only gather the information needed to run your account, process transactions through Rocket, Upay or other local payment methods, and keep sessions secure on mobile and desktop. Here is how each key area works in practice.
Cookies and Session Data
We use cookies to keep you signed in and to understand how the lobby is being navigated. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account pages load on your device.
Account Security
Your account credentials are stored in hashed form. We do not store raw passwords. Session tokens expire after inactivity, which is especially relevant on shared mobile devices common to mobile access in Bangladesh.
Data Retention
We keep account data for as long as your account is active. After closure, we retain records for the period required by our operational and financial record-keeping obligations, then delete or anonymise them.
Policy Updates
When this policy changes, the updated version replaces the previous one on this page. We do not notify every account holder by message for minor clarifications, so checking this page after significant account actions is the reliable approach.
POLICY QUESTIONS
Privacy Policy: Common Questions Answered
These are the questions we receive most often about how 777kaya handles account data and what you can do about it. If your question is not here, use the support contact routes listed above.
What personal data does 777kaya collect when I open an account?
We collect the details you enter during account registration — name, contact information and login credentials — plus device and session data generated when you use the platform. If you transact via Rocket or Upay, payment references are also recorded as part of your account transaction log.
Does 777kaya share my data with third parties?
We do not sell your data. We share information only with payment processors needed to complete your Rocket or Upay transactions, and with technical service providers who help run the platform. Each of those parties handles data under their own agreements with us, not for their own marketing.
How do I check what information you hold about my account?
Open the account settings page while you are signed in. The information fields shown there reflect what we have on record. For data that is not visible in settings — such as historical transaction logs — contact our support team through the live chat or email routes published on the site.
Can I ask you to correct or remove data tied to my account?
Yes. For straightforward corrections, edit the relevant field in account settings directly. For requests about data we hold that you cannot edit yourself — or a request to review data retention — send us a message through the email support address in the site footer. Whether we can fully action the request depends on your local law and eligible regions.
How long do you keep my account and transaction records?
We keep records for as long as your account is active. After an account closes, we retain data for the period our operational and financial record-keeping obligations require, then delete or anonymise it. Specific retention periods can vary depending on the type of data and the region from which you accessed the platform.
Does this privacy policy apply if I use a mobile device in Bangladesh?
Yes. The policy applies to all sessions on 777kaya regardless of device — mobile browser or desktop. Whether your specific data rights are enforceable depends on local law and the eligible regions we serve. If you have a region-specific question, reach out through live chat or email support.
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